The Callers workspace and top bar

What is in the top bar of the Callers workspace, how to switch campaigns, stop work and set the theme, accent and language.

Checked against the app · 28 October 2026

What it is for

In the Callers workspace, callers call the client's contacts and the call team lead distributes the queue. The top bar shows who you are working for and in which campaign, and holds your account settings.

How to

  1. At the top left is the Callers logo, and next to it the client and campaign. Click them to switch the campaign, or the client if you work for more than one.
  2. Click Start work. A green At work tag with your working time appears at the top right.
  3. To stop, click this tag and choose Stop work.
  4. The Overview icon opens the campaign figures and your results. Leads also have Campaigns next to it.
  5. The question mark icon opens Help and support with articles and a chat with support. A dot next to it means a new reply from support.
  6. Click your avatar on the right to open a menu with the call team, the Theme, Accent and Language options and Sign out.

Good to know

  • You can switch the client and the call team only while work tracking is off. The campaign can be switched during work too.
  • The default accent of the Callers workspace is Callers blue and the default language is Czech. Switch the language with CS, EN, DE and PL.
  • The theme, accent and language apply only in this browser. On another device, set them again.
  • On a phone, the bar shows only the campaign name. Overview (and Campaigns for leads) is in the avatar menu.
  • Work tracking stops on its own when the page has been out of view for a while and you do nothing. When you come back, continue with Resume work.

Frequently asked questions

Why can't I choose a different client?

While work tracking is on, the client and the call team are locked. Stop work first.

How do I switch to the dark theme?

Click your avatar at the top right and under Theme choose Dark or System.

← All articles